Privacy Policy

Information We Collect

We collect personal information in the following ways:

• Contact Details: Name, phone number, email, shipping & billing addresses.
• Purchase Information: Product selected, price, order status, order history.
• Communication: Support messages, inquiries, call or email interactions.
• Technical Information: Device type, browser, IP address, session duration, pages viewed.
• Cookies: Used to enhance browsing experience and track website performance.

How We Use Your Information

• To process and deliver your orders efficiently.
• To provide customer service and respond to inquiries.
• To improve website performance, user experience & product offerings.
• To prevent fraud and ensure website security.
• To send updates about orders, shipping, or support (never spam).
• To comply with legal, tax, and regulatory requirements.

Payments and Security

Payments are processed securely using trusted third-party payment gateways. We do not store your full card details.

We may store information such as transaction ID, last 4 digits of a card (if needed), and payment status for order verification and refunds.

Sharing of Information

We do not sell or trade personal information.

Information may be shared only with:

• Courier & logistics partners for product delivery.
• Payment processors for secure transactions.
• Legal authorities if required by law.

Data Retention

We retain personal information only as long as needed for legal, tax, operational, and warranty purposes, or until you request its removal where applicable.

Your Rights

You may request:

• Access to your stored data
• Correction of wrong or outdated information
• Deletion of data where legally permitted
• Disabling marketing communications

Cookies & Tracking

Cookies help personalize the website experience and analyze how visitors use the site. You may disable cookies in browser settings, but some features may stop working correctly.

External Links

Our website may contain links to external websites. We are not responsible for their content or privacy practices. Always review their policies independently.

Changes to This Policy

We may update this policy when needed. The revised version will always be posted on this page.