Refund Policy

Refund Approval

Refunds are issued only after the returned item passes quality inspection. If an item fails inspection, it will be returned to the customer.

Refund Method

• Refunds are processed to the original payment method, unless otherwise requested.
• For Cash on Delivery orders (if applicable), refunds may be processed via bank transfer or store credit.

Refund Timeline

• Inspection time: 2–4 business days after we receive the return.
• Refund processing: 5–10 business days after inspection approval.
• Bank or payment gateway delays may extend this timeline.

Non-Refundable Cases

• Items that are used, washed, or damaged.
• Items returned without original packaging or missing tags.
• Return requests made after the return window has expired.

Refund Issues

If a refund doesn’t appear in your account after processing:

• Check your bank or payment app statement.
• Contact your bank if necessary.
• If still unresolved, email us with your refund reference.